Liverpool ONE Harriet Shaw Liverpool ONE Harriet Shaw

Digital human, 'Liv', set to enhance the customer experience at Liverpool ONE

Liverpool ONE, one of Europe’s leading retail and entertainment destinations, has introduced an AI digital assistant to augment the customer experience. Named ‘Liv’, the Digital Human has joined Liverpool ONE’s guest services team to support customers and staff, and to collect feedback on ways to improve the visitor experience at the destination.

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CACI Harriet Shaw CACI Harriet Shaw

CACI survey showing boost in travel spending intentions backed up by real-time holiday brand performance

CACI, the data specialists focused on people and place, have revealed the growth potential within the travel sector this summer. Through its latest consumer survey, CACI found that 40% of the UK’s holidaymakers are aiming to spend more time on holiday compared to last year, a trend already being reflected across travel-oriented brands and major UK shopping destination performance.

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Liverpool ONE Harriet Shaw Liverpool ONE Harriet Shaw

Pandora opens refurbished store as 15 brands invest in Liverpool ONE since January

Grosvenor has announced that Pandora, the world’s largest jewellery brand, has opened a 2,000 sq ft Evoke 2.0 concept store at Liverpool ONE.  A refurbishment of its existing unit on South John Street, the launch reemphasises Liverpool ONE’s standing as a go-to location for showcase store concepts, a position bolstered by the 15 brands that have invested in the destination since the beginning of 2024.

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Covent Garden, Seven Dials Harriet Shaw Covent Garden, Seven Dials Harriet Shaw

Shaftesbury Capital flexes appeal with signing of Alo Yoga in Covent Garden’s Seven Dials

Shaftesbury Capital has announced that Alo Yoga, the luxury activewear brand, has selected Covent Garden for a new UK location. The premium lifestyle brand is set to open its 5,000 sq ft anchor unit at the junction of Neal Street and Earlham Street, a key gateway to Covent Garden’s Seven Dials neighbourhood. The entrance of the world-class brand to this prominent Seven Dials location emphasises Shaftesbury Capital’s long-term strategy to curate a dynamic, mixed-used destination and cements Covent Garden’s position as a hub for internationally renowned, highly specialist brands.

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Covent Garden Harriet Shaw Covent Garden Harriet Shaw

Ladurée opens expanded space in Covent Garden's historic Market Building

Shaftesbury Capital has announced that Ladurée, the luxury French pâtisserie brand, has opened a brand-new space for tea and haute cuisine above its flagship store in Covent Garden. Situated on the corner of the historic Market Building, the expanded tearoom overlooks the West Piazza, increasing the brand’s footprint in the iconic heritage setting.

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Carnaby & Soho Harriet Shaw Carnaby & Soho Harriet Shaw

Carhartt WIP selects Shaftesbury Capital's Soho for London flagship, joins recent investment from long-standing tenants

Shaftesbury Capital has announced that Carhartt WIP, the lifestyle and apparel brand that draws inspiration from workwear originals, has signed for a new flagship store in Soho. Opening on 33-35 Brewer Street, the signing signifies the leading landlord’s ability to deliver prime, flagship spaces for best-in-class brands.

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